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All you need to know before you buy from Crescent Gems.

Rather than browsing the site page after page for information we compiled all the info you need to know before you make a purchase.

Terms and conditions of sale

This website is owned and run by Crescent Gems ('we' , 'our' , 'us') and applies to http://www.crescentgems.com (the 'website' or the 'Site'). The terms 'our services' refers to our online services and any of our other products and services offered from time to time. If you use any of our services, we will refer to you using the terms 'user', 'you', 'your', 'yours' or 'visitor'.


Crescent Gems offers this website, including all information, tools and services available from this Site, to you, the user, conditional upon your acceptance of all the terms, condition, policies and notices stated here. By using this Site, you signify your acceptance of these Terms and Conditions of Use and of any and all modifications, updates & alterations that Crescent Gems Online Store hereafter elects to make to these Terms and Conditions (herein collectively referred to as 'Terms and Conditions'). Any changes we make after you place an order with us will not affect that order unless such change is required by law. After any changes are made to this Site, your continued use of this Site will be deemed to be an acceptance of such changes. Please review the Terms and Conditions of this Site periodically.

Please do not use this website, if you do not agree with any of the Terms and Conditions and before placing any orders in the Online Store.

We reserve the right to only accept orders from those over Eighteen (18) years of age. You will be required to provide particulars with regards to payment methods which you represent and warrant are accurate and legitimate.

To use the services provided by Crescent Gems, this Site requires registration, where you agree to provide information that is true, accurate, current and complete. In the event that the information provided by you changes, please inform us of such at http://www.crescentgems.com/my_account

We may change registration requirements from time to time.
The password provided by you for the use of your account in our Online Store should be protected by you and you are responsible for any and all statements made, and acts or omissions that occur through the use of your password. If there is any unauthorised use of your account or any breach of security please notify Crescent Gems immediately.

In the event that content on this Site is not complete, current or precise, Crescent Gems shall not be held responsible and decisions should not be made by solely relying on such content without seeking advice from primary, complete, accurate, or more timely sources of information, as such content is provided for general information only. Any dependence on the content on this Site is at your own risk.


You may not distribute, upload to, or circulate through this Site any content that;

(a) is confidential, proprietary, fraudulent, defamatory, threatening, infringing on intellectual property rights, invasive of privacy or publicity rights, or illegal;
(b) may contain software viruses, political campaigning, chain letters, mass mailings, or any form of “spam.” You may not use a false email address or other identifying information, impersonate any person or entity or otherwise mislead as to the origin of any content.
(c) may amount to or promote a criminal offense, infringe the rights of a party or infringe any law;
You may not upload commercial content onto the Site. You accept that you are responsible for any material you may submit through this Site, including the legality, originality, correctness, reliability and copyright of any such material.

Unless we indicate otherwise, if you do submit material, you permit Crescent Gems and its associates unhindered, royalty-free, continual, permanent right to use, modify, reproduce, adapt, publish, distribute, translate, create derivative works from and display such material.


You permit Crescent Gems and its associates, if they so choose, the right to use the name and other information including ideas, concepts, know-how that you submit with regards to such material. You represent and warrant that you are the owner and has control over all the rights to the material you post; that the content is correct; it does not violate the Terms and Conditions herein and will not cause harm to any person or entity.


As a result, we ask that you do not send us any original creative materials such as original artwork or product ideas. You agree to indemnify Crescent Gems and its associates from and against any and all third party claims, demands, liabilities, costs or expenses resulting from the materials supplied by you or your violation of any of the Terms and Conditions.

Material published on the Crescent Gems Online Store may not be reproduced, copied, republished, downloaded, posted, transmitted, distributed or uploaded in any manner. The exploitation of any such material on any other website or for any other purpose other than your own individual non-commercial use is prohibited.


The material on this Site can be modified at any time, and we have no duty to update any material on this Site. You consent that it is your duty to observe such changes to the Site. Some products may emerge slightly smaller or larger than the actual size due to screen defaults and photography techniques. Other products may be appear at a larger than actual size to clearly show the elements, or smaller than actual size to show the entire product. Some products may show a colour slightly different to the actual colour due to screen defaults and photography techniques.


The use of contact information provided on this Site for unauthorized purposes or do or cause to do anything that interferes with the operations, hardware or software of this Site or to covertly interrupt any data, system, or personal information on this Site is prohibited. Crescent Gems reserves the right, in its sole discretion, to limit or terminate your admission to or use of this Site at any time without notice. Termination of your admission or use will not relinquish or affect any other rights or reliefs to which Crescent Gems may be entitled at law or in equity.


All communications regarding products, orders, returns etc should be sent to crescentgems@gmail.com

 

PURCHASE OF PRODUCTS


You expressly consent to us, when an offer is made to purchase in the Online Store, for us to perform credit verifications, and to transmit or to acquire information about you to or from third parties, including but not limited to your credit/debit card number or credit reports, , to validate your credit/debit card, to obtain an initial credit/debit card authorization, to authenticate your identity and to authorize individual purchase transactions.


PRICE


Prices displayed on this Site are in US Dollars and include other relevant taxes.  Prices are subject to change, from time to time, in response to changes in the currency exchange rates, and other commercial causes. The price pertinent to your purchase will be the current price at the time your purchase is complete.


All worldwide purchases will incur carriage costs and any duties levied by the jurisdiction to which you have specified delivery. If your credit/debit card is not denominated in US Dollars, the final price will be calculated according to the applicable exchange rate on the day your card issuer processes the transaction.


We will commence manufacturing a custom made product only after our Bank confirms the payment made by you. We will ship a product only after our Bank confirms the payment made by you.


If an error in the pricing were to occur, it is not attempt to harm any customer illegally and is never our intention to do so. In such an event we will try to rectify such error as fast as possible. When an order for the purchase of items is requested in the Online Store, it does not amount to a binding agreement legally.


It is only when an order is shipped, that a binding contract has been entered into.

 

TRADEMARKS


The trademarks, logos and service marks (collectively referred to as "Trademarks") which is put on view on this website are registered and unregistered trademarks of Crescent Gems, its associates and others. Nothing in this site shall be interpreted as permitting you to any license or right to utilize any Trademarks on this Site without the prior written authorization of the owner of such Trademarks. Your use or exploitation of any Trademark on this Site, or of any other content on this Site, is strictly prohibited. This Site and all of its content, including but not limited to text, design, graphics, interfaces and code, are all protected as a collection under the copyright laws of Sri Lanka and other countries.

 

JURISDICTION


The Terms and Conditions and policies of this Site are governed under the laws of Sri Lanka, and you agree to the exclusive jurisdiction under such laws for actions taking place with regards to the use of this Site. This Site has been designed to comply with the laws of Sri Lanka.


This Terms and Conditions cancels supersedes and replaces any and all prior arrangements between you and Crescent Gems whether written or oral and constitutes the entire understanding between the you and Crescent Gems. A hard-copy such as a printed edition of these Terms and Conditions shall be admissible in administrative or judicial proceedings and subject to similar conditions as other business documents and records originally generated and maintained in such form.

In the event that any of the provisions in the Terms and Conditions herein is deemed to be illegal, unenforceable or void, it will not affect the entirety of the Terms and Conditions and the remaining provisions will continue to be valid, enforceable and binding.

 

PRIVACY POLICY


You consent that Crescent Gems may disclose and/or use personal information submitted by you and the data collected by us with regards to the activities of this Site consistent with our Privacy Policy.

 

RETURN POLICY


Products purchased in the Online Store are accepted if returned in saleable condition within 14 days. If the product purchased is a gem stone or is a product not custom made for your specifications, the full payment received by us from you shall be refunded or exchanged. In the event a product custom made for your specification, that is jewellery, is returned, we will retain 20% of the payment made by you for such custom made product and refund only 80% of the payment paid by you.


You will incur delivery charges for returns. Crescent Gems offers free shipping for purchases exceeding US Dollars 350. For purchases less than US Dollars 350, you will incur a delivery charge of US Dollars 35 which is subject to change. If the period of return has exceeded, returns requested by you will be granted at our discretion.

 

INDEMNITY AND VIOLATIONS


If the use of this Site is in violation of the Terms and Conditions your permission to use this Site may be terminated or suspended. With regards to the content submitted by you, you consent to indemnify Crescent Gems and its associates and any other representative in connection to such associates from and against any and all third party claims, demands and liabilities arising as a result of your violation of the Terms and Conditions.

 

WARRANTY


A warranty period of one (01) year is available for all products purchased from Crescent Gems Online Store with regards to manufacturing defects.